Aim of counselling

The aim of counselling is to provide you, the client, with a confidential opportunity to explore personal and relational issues in safety.

My role is to help you through this process without judgement or telling you what to do. I may on occasions give information or offer suggestions.

Confidentiality

I maintain confidentiality in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for Good Practice to ensure open exploration of the concerns that have brought you to counselling,

I keep short summaries about what happens in sessions. I receive regular supervision in accordance with the BACP Code of Ethics to provide the best possible service to you.

Exceptions to confidentiality

I must pass on any information to the relevant authorities in cases where human safety is concerned including the following cases:

  • If you threaten to harm another person
  • If I believe a child or protected adult is at risk of harm or abuse
  • If the courts instruct me to give information
  • If you share information about a proposed act of terrorism or other illegal act

If I feel that either someone else is in danger or at risk of harm I would first endeavor to discuss with you my decision for breaking confidentiality. However, I retain the right to break confidentiality without prior consultation with you should I consider that the urgency of the situation requires me to act immediately to safeguard the physical safety of others.

Sessions

Individual counselling sessions last 50 minutes and will be every week typically on the same day and time, suitable to you and within my hours of operation.

It is expected that the session will begin at the agreed time. Any session that begins after this time due to your late arrival for whatever reason cannot be extended beyond the agreed finish time.

Contact between sessions

In instances where you need to contact me between sessions, it is easiest to call me on my mobile 07807 173 339

In order to protect your confidentiality, if we bump into each other outside of the counselling sessions, I will not acknowledge you. However, if you approach me or say “Hello”, I will of course respond.

Cancellations

You need to give me 48 hours notice if you are unable to attend a session.

In an instance where you give less than 48 hours notice, you will be charged the full session fee.

Likewise, for any reason I have to cancel a session I will aim to provide you with 48 hours notice, and you will not be charged for the session. When possible I will try to offer you an alternative time.

If you have a serious accident, emergency, or other similar situation outside your control, please deal with your situation first and notify me at the earliest convenient time, or I will follow up with you typically within 24 to 48 hours of the missed appointment.

Holidays

I will give you three week’s notice of any holiday time I am taking and ask that you do the same for me.

Counselling session fees

  • Before 5pm: £50
  • After 5pm: £60

Fees are reviewed yearly and I will give you two months notice of any changes to my fees.

Method of payment

  • In person: By cash, cheque, or card at the conclusion of each session.
  • Online: By card and PayPal
  • Bank transfer: You can also make online payments directly into my account if you email to tell me you have done so.
    • Account name Fraser Hamilton
    • Sort code 07-02-46
    • Account number 48781643

Termination

Either of us may terminate this agreement by giving one week’s verbal or written notice.

Data Protection

I am registered with the Information Commissioners Office, as required by the Data Protection Act.